I work for a rather large web hosting company and every time I email Yahoo! about an email problem, I get nothing but autoresponders. It wouldn't be bad if it were just one but I get the same one every time, even when responding or providing completely different information.

I fill out all the forms as completely as possible yet, I get nothing. Does anyone know of ways of getting USEFUL answers out of the Yahoo! help robots?

My first answer or two is often an autoresponder, but after a couple of email replies in the same thread, I usually finally get a real person.

So, all I can say is be a little more patient/persistent.

Best of luck!