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I received two online ads from yahoo small business for 1.99 registration. when i clicked on the link in the first ad and signed up for domain registration for catewilsondesigns.com, I was charged 9.95 instead of the 1.99 offered for new customers. How do I get the charge reduced to 1.99.
How do I get help with a domain name registration order.?
When you signed up, you probably didn't read all the options very closely. Yahoo offers very good web hosting, but they try very hard (almost deceptively) to get you to take more expensive options.
I have almost always had very good experiences with Yahoo. Just call their customer service people and they should be able to work it out. Be patient, since you are probably the one that made the mistake by checking the wrong box.
Call their sales number at 866-781-9246. If that's not the right number, they should be able to tell you who to call.
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